Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website, https://www.forthewatchcollectors.co.uk.

This privacy policy is designed to be fully compliant with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

“For The Watch Collectors” is the data controller for the personal information collected on this website. Our website address is https://www.forthewatchcollectors.co.uk.

2. What Information We Collect

We only collect the information that is necessary to process your orders and provide you with a high-quality service. We do not collect any personal information for marketing purposes without your explicit consent.

When you make a purchase through our WooCommerce shopping cart, we collect the following information:

• Contact Information: Your full name, email address, phone number (optional), and billing and shipping addresses.
• Order Information: Details about the products you purchase.
• Payment Information: We use a secure third-party payment processor (e.g., Stripe or PayPal). We do not store or have direct access to your credit card or bank details. This information is handled securely by the payment processor.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process and Fulfil Your Orders: This includes processing your payment, shipping your order to you, and sending you a confirmation of your purchase.
• To Communicate With You: We may use your email address or phone number to provide updates on your order status or to respond to any queries you have.
• For Legal Compliance: To meet our legal and regulatory obligations, such as for tax and accounting purposes.

4. Legal Basis For Processing

Under UK GDPR, we process your personal information on the following legal bases:

• Contract: The processing is necessary for us to fulfil our contract with you, which is to process and ship your order.
• Legal Obligation: The processing is necessary for us to comply with our legal and regulatory obligations.
• Legitimate Interests: We may process your information to manage our business, provided these interests do not override your rights. For example, for fraud prevention or to improve our services.

5. Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small text files placed on your device. We use them for the following purposes:

• Shopping Cart Functionality: To keep track of the items you have added to your shopping cart.
• Performance: To understand how our website is used and to improve its functionality.

You can control and manage the use of cookies through your browser settings. However, please be aware that disabling some cookies may affect the functionality of our website.

6. Who We Share Your Data With

We do not sell your personal information to third parties. We only share your data with trusted partners as necessary to operate our business and provide you with our services. This includes:

• WooCommerce: Our e-commerce platform stores your order and contact information.
• Payment Processors: Such as Stripe or PayPal, who securely handle your payment details.
• Shipping Providers: Such as Royal Mail or other couriers, who require your name and address to deliver your order.

7. Your Data Protection Rights

Under UK law, you have several rights regarding your personal information:

• The Right to Be Informed: You have the right to know how your data is being used. This privacy policy serves that purpose.
• The Right of Access: You can request a copy of the personal information we hold about you.
• The Right to Rectification: You have the right to ask us to correct any inaccurate or incomplete information we hold about you.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data.
• The Right to Restrict Processing: You can ask us to limit how we use your personal information.
• The Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• The Right to Object: You can object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us using the details below.

8. Data Security

We take the security of your personal information seriously. We use a range of measures to protect your data from unauthorized access, loss, or misuse, including encryption and secure servers.

9. Changes To This Policy

We may update this privacy policy from time to time. We will post any changes on this page, so please check back periodically.

10. How To Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at: privacy@forthewatchcollectors.co.uk

You also have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO), if you are not satisfied with our response.