We want you to be completely happy with your purchase from For The Watch Collectors. If for any reason you are not satisfied, you can return your order to us in line with this policy. This policy is fully compliant with the Consumer Contracts Regulations of the United Kingdom.

1. Our 30-Day Return Policy

We offer a 30-day return period, starting from the day you receive your item. If 30 days have passed since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all tags and protective films intact.

2. How to Initiate a Return

To begin the return process, please contact us by email at returns@forthewatchcollectors.co.uk with the following information:

• Your order number
• The reason for the return
• A brief description of the item you wish to return

Once we have received your request, we will provide you with instructions on how and where to send your return. Please do not send your item back to us without first contacting us.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 – 10 business days. Please note:

• We will refund the full cost of the item.
• The cost of return postage will be your responsibility, unless the item is found to be faulty or not as described.

4. Items Not Eligible for Return

For hygiene and other reasons, certain types of items cannot be returned:

• Items that have been worn or used.
• Items that have had protective films or tags removed.
• Items that are not in their original packaging.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at returns@forthewatchcollectors.co.uk for instructions.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us immediately. We will arrange for the return of the item and will either provide a full refund or send a replacement at no extra cost to you. We will also cover the cost of return postage in these cases.

7. Contact Us

If you have any questions about our refund and returns policy, please contact us at returns@forthewatchcollectors.co.uk